This entry was posted on Wednesday, April 11th, 2007 at 11:08 am and is filed under Shoe Fetish. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
poor customer service
I’m going to think twice about ordering from Skechers.com again. Despite sending an email to their customer service department complaining about the slow shipping time, I didn’t hear a thing. I got a little automated reply, but I didn’t hear from a real person. I called their customer service # yesterday, during the VERY convenient hours of 8am and 1pm Pacific time and was on hold for 20 minutes before I gave up. I can’t even reach someone to complain, so I don’t have high hopes for any future orders.
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April 13th, 2007 at 11:44 am
Companies need to realize that they lose alot of faithful customers because of the people they hire. If the customer service is poor, I wont go back either.